Return Procedure

Lets be honest, online shopping can sometimes be confusing and often
mistakes happen. No worries, at ToughWorkz nothing is more important
than your complete satisfaction. If it turns out that the product you
ordered doesn't fit or is unsatisfactory or defective, we will accept
returns for store credit or an exchange within 30 days from the
confirmed date of package delivery.

Please note buyers are responsible for paying return shipping fees
unless we are at fault. Sale items and/or promotional discount specials
are FINAL SALE and therefore ineligible for returns, exchanges or
cancellations. For defective items, please email us and include a
picture of the defective item in your email with the order number. If we
have the item in stock we will send you a replacement. If we are out of
stock we will refund the full amount as a store credit.