Lets be honest, online shopping can sometimes be confusing and often mistakes happen. No worries. At ToughWorkz nothing is more important to us than your complete satisfaction. If it turns out that you accidentally chose the wrong product, color or size we gladly accept returns on all products up to 30 Days after your order has been placed.
Please note we can only accept returns on un-used products still in their original packaging and buyers are responsible for paying return shipping fees unless we are at fault. Refunds are issued back to you in the form of a Store Credit or Refund once we have received your return. Sale items and special promotional discounts are a FINAL SALE and therefore not eligible for a refund.
Complete the RMA Form below and submit. If you need assistance please call our office at 1.778.238.7410.
Returns can be sent to:
USA Residents - Send to: ToughWorkz Returns | 1480 Gulf Road | Point Roberts, Washington | 98281
Canadian Residents - Send to: ToughWorkz Returns | GX Building 219-1868 Glen Dr. | Vancouver, BC | V6A 4K4
We are not Responsible for Lost or Stolen Returns.